Terms for using The Holidays AI and booking travel services.

Please read these Terms of Service carefully before using The Holidays AI or making any booking through The Holidays AI. By accessing our platform or completing a booking, you agree to be bound by these Terms. If you do not agree, please do not use our services.

For these Terms, the following meanings apply.

You must be at least 18 years of age to make a booking. By booking, you confirm that you are legally capable of entering into a binding contract and that all information provided is accurate and complete. Bookings on behalf of minors must be made by a parent or legal guardian.

A booking is confirmed only upon receipt of the required deposit and written confirmation from The Holidays AI. Our confirmation email constitutes a binding contract between you and The Holidays AI. Prices are quoted in Indian Rupees unless otherwise stated and are subject to availability at the time of confirmation.

All prices are indicative until confirmed in writing. The Holidays AI reserves the right to correct pricing errors before confirmation. Full payment terms, including deposit amounts and final payment deadlines, will be specified in your booking confirmation. Failure to make timely payments may result in cancellation of your booking.

Customers are responsible for meeting all travel, legal, documentation, and conduct requirements.

The Holidays AI is not responsible for any consequences arising from your failure to meet these responsibilities, including denied boarding, visa rejection, or deportation.

We act as a tour operator and intermediary between you and third-party service providers, including hotels, transport companies, and activity operators. While we carefully select our partners, The Holidays AI is not liable for acts or omissions of third-party service providers, events beyond our reasonable control, personal injury, illness, or death not caused by our negligence, or loss or damage to personal belongings.

Our liability for any claim arising from a booking is limited to the total amount paid for that booking.

The Holidays AI shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of war or terrorism, government travel restrictions, pandemics, strikes, or infrastructure failures. In such events, we will work with you to reschedule or issue credit where possible.

Any complaint during your trip should be raised immediately with our support team via WhatsApp so we have the opportunity to resolve it in real time. Post-trip complaints must be submitted in writing to support@theholidays.ai within 28 days of your return date.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

All content on The Holidays AI platform, including itinerary designs, copy, images, and the AI recommendation system, is the intellectual property of The Holidays AI. You may not reproduce, distribute, or commercially exploit any content without our prior written consent.

We may update these Terms from time to time. Material changes will be communicated via email or a notice on our platform. Your continued use of The Holidays AI following such changes constitutes acceptance of the updated Terms.

Email: legal@theholidays.ai.

Website: theholidays.ai.

Address: The Holidays AI, Bengaluru, Karnataka, India.