FAQs
Frequently asked questions about The Holidays AI.
Find answers to common questions about tours, pricing, destinations, flights, trip support, itinerary changes, solo travel, family travel, and visas.
Effective date: June 18, 2026
What makes The Holidays AI different from other travel booking sites?
Most travel sites make you do the work: searching flights in one tab, hotels in another, and activities in a third. The Holidays AI uses AI to curate complete, multi-destination itineraries matched to your travel style, budget, and interests. We combine the intelligence of technology with the warmth of a human travel expert who can personalize every detail.
Is The Holidays AI an OTA?
We operate as a curated travel platform and tour operator. Unlike traditional online travel agencies that aggregate listings, we design and manage complete holiday experiences from the first enquiry to the last check-out.
Which destinations do you cover?
We currently offer curated packages across Southeast Asia, East Asia, South Asia, the Middle East, Europe, and Africa. Examples include Bali, Thailand, Vietnam, Japan, Maldives, Sri Lanka, Dubai, Jordan, Italy, Greece, Turkey, Morocco, and Tanzania. We are continuously adding new destinations.
How far in advance should I book?
We recommend booking at least 6-8 weeks in advance for international travel. For peak season travel, including December-January, school holidays, Diwali, summer, or popular destinations like Japan and Maldives, 3-6 months in advance is advisable to secure availability and best rates.
Are your prices per person or for the whole group?
All prices displayed on the platform are per person based on double or twin sharing unless explicitly stated otherwise. Solo traveller supplements and group discounts are available; ask our team for details.
Why does the price change when I select different dates?
Accommodation and activity rates fluctuate based on seasonality, availability, and demand. The price displayed is based on the default dates shown. Your final price will be confirmed once dates are fixed and availability is checked.
Do prices include international flights?
Unless explicitly mentioned as 'flights included', package prices cover land arrangements only, including accommodation, transfers, guided activities, and selected meals. Our team can assist with flight bookings and often has access to negotiated group fares.
What happens if something goes wrong during my trip?
Our 24/7 emergency support line is available via WhatsApp throughout your trip. Every booking includes an in-destination emergency contact number. For medical emergencies, we work with your travel insurance provider to coordinate assistance.
Can I make changes to my itinerary after departure?
Minor on-ground changes, such as swapping an activity or upgrading a meal, can usually be accommodated through our local partners. Major changes, including additional nights or new destinations, are subject to availability and may attract additional costs.
Are your tours suitable for solo travellers?
Absolutely. We have solo-friendly packages and can customize any itinerary for a solo traveller. Solo supplement charges apply for single-occupancy rooms and will be clearly communicated during the booking process.
What about travelling with children or elderly family members?
We design family-friendly and senior-accessible itineraries on request. Please mention special requirements, such as mobility needs, dietary restrictions, or pace preferences, during the enquiry stage so we can plan accordingly.
Do I need a visa for my destination?
Visa requirements depend on your nationality and destination. For Indian passport holders, many popular destinations, including Bali, Maldives, Thailand, and Sri Lanka, offer visa-on-arrival or e-visa options. Our team will provide a complete visa guidance document for your specific itinerary.
Does The Holidays AI process visas?
We provide documentation support and checklists. Visa processing is handled by the customer, though we can connect you with trusted visa facilitation agencies. Visa fees are not included in package prices unless stated.