Help for planning, booking, and travelling with The Holidays AI.

We are here to make your travel experience seamless, from browsing itineraries to boarding your flight. Browse the topics below or contact us directly on WhatsApp for personalized support.

The Holidays AI is an AI-powered travel platform that curates personalized multi-destination holiday packages. Instead of hopping across dozens of websites to piece together your trip, our platform brings flights, hotels, transfers, and experiences into one seamless itinerary tailored to your preferences, travel style, and budget.

Visit The Holidays AI and explore tours by destination, style, or duration. Click any tour card to view the full itinerary, inclusions, pricing, and available dates.

When you are ready, click 'Enquire Now' or reach out via WhatsApp to speak with a travel expert. Our team will personalize the itinerary, confirm availability, and guide you through booking.

You can browse all tours without an account. To save itineraries, make bookings, and track your trip, you will need to register. Registration is free and takes under a minute.

Once you have selected your itinerary and our team has customized it to your needs, you can confirm your booking by paying in full or by paying a 5% deposit. The remaining balance is due 30 days before departure.

Launch bookings are processed through Razorpay.

All payments are processed through PCI-DSS compliant payment gateways. The Holidays AI does not store your card details. You will receive a payment confirmation and official receipt within 24 hours of every transaction.

Absolutely. Every itinerary on The Holidays AI is a starting point. Our travel experts will work with you to adjust destinations, accommodation categories, activity preferences, travel dates, and group size to create your ideal trip.

Prices displayed on the platform are indicative and based on standard twin-sharing accommodation for the listed dates. Final pricing is confirmed at booking based on actual availability. Prices may vary during peak seasons, long weekends, and festive periods.

Each tour page clearly lists inclusions and exclusions. Packages typically include accommodation, transfers, guided activities, and some meals. They typically exclude international flights unless specified, travel insurance, visa fees, personal expenses, and optional activities.

The Holidays AI provides visa guidance, documentation checklists, and recommendations for trusted visa facilitation partners. We do not directly process visa applications. Visa approval is at the discretion of the relevant embassy or consulate, and we do not guarantee visa issuance.

Document requirements vary by destination. Our team will share a complete checklist specific to your itinerary and nationality after booking confirmation. Common requirements include a valid passport with 6+ months validity, passport-size photographs, travel insurance, and flight itinerary.

Our team is available Monday to Saturday, 9:00 AM to 8:00 PM IST. For urgent travel-related issues during a trip, emergency support is available 24/7 via WhatsApp.